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Business Durham Case Studies

Supporting County Durham businesses.


Sweethart Coffee and Cake

THE plaudits have been rolling in for an artisan coffee and cake business in Consett, County Durham.

Sweethart Coffee and Cake has appeared on ITV’s Britain’s Best Bakery; received a Certificate of Excellence from Trip Advisor and a Quality Assured award from Taste Durham as well as being named a finalist in the Northern Independent Retail Awards.

Since the bakery opened in 2012, owner Mark Hart said the business had gone from strength to strength and was considered one of the leading coffee shops in the North East with people visiting from all over Europe to taste the cakes.

Owner Mark Hart first contacted Business Durham in May 2015 to discuss his plans to expand his business. Whilst he had found an investor, his plans were ambitious and he needed someone to talk his ideas over with and help him identify any support opportunities he could tap into.  He met with Andrea McGuigan of Business Durham who suggested some options for him, including support for training his workforce, marketing and PR and tapping into the Growth Accelerator.  Mark is looking forward to working with Growth Accelerator with a view to starting renovation work on his new restaurant and opening his doors later this year. 

Simon Goon, managing director of Business Durham, said:

“His endless enthusiasm and creativity is inspirational and I’m certain that his plans for growth will be realised over the coming months. We wish him every success and will continue to provide our support when needed.”

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